Higher Education and Vocational Degree

Murray’s Essay On Education: What’s Wrong With Vocational School â€Å"What’s Wrong With Vocational School,† by Charles Murray is an Article that states Vocational tutoring would be in an ideal situation than a multi year College degree. In Murray’s conclusion, school should just be with those with a high IQ pace of 115 or higher and ready to deal with thorough and testing courses. On the off chance that you are at an IQ underneath 110 it turns into an issue and you would be increasingly fruitful in a Vocational program.This article serenely and normally presents the thought that the populace would be ideally serviced by the reintroduction of all the more preparing for professions in exchange occupations getting progressively noticeable, along these lines making more openings for work for individuals graduating with a professional degree. Numerous understudies that move on from a multi year University don't realize what is expected to go into the wo rking field. Murray states â€Å"For a couple of occupations, an advanced education despite everything affirms a capability. This raises the inquiry, for what reason do we constrain everybody to get a multi year degree?In our general public the school you go to implies more than your real capability or ability you may have. Businesses will in general pick an understudy that moved on from a college over that of a professional school understudy on account of the name of the school not the ability the individual has. The degree itself additionally doesn't consequently qualify the understudy for the activity and there are a lot quicker and better ways, for example, a professional degree for youngsters to give certifications to employers.These qualifications are required in the activity advertise for understudies with professional degrees. As Murray says, â€Å"Finding a decent attorney or doctor is simple yet finding a decent woodworker, painter, or circuit repairman is getting troubl esome. † The occupations required, for example, a circuit tester or painters are those with professional degrees. We regularly disregard a portion of the incredible occupations that don’t require a degree are still exceptionally fulfilling. A professional degree can bring the same amount of salary here and there considerably in excess of a multi year higher education down the middle the time.We have a mentality that a multi year degree is significantly more important than a professional degree. As Murray passes on this isn't accurate he utilized a case of an expert carrying inherent awards with high salary. Professional degrees are getting increasingly powerless in our locale. A higher education is not any more significant than some other cutting edge occupation, for example, a NBA player or a bureau creator. A significant number of our most high salary individuals don't have a higher education and couldn't care less in light of the fact that they are living cheerfully without it.Murray states the social cachet of an advanced education despite everything remains except will dissolve after some time when enormous quantities of high pay individuals don't have professional educations. † Many managers are taking a gander at the proof you are acceptable at something without the advantage of an advanced education and will expand all the more additional time. In the event that this proceeds with our bogus standpoint of an advanced education will reduce. As a general public we take a gander at the main method of turning out to be fruitful is heading off to a four college and investigate professional degree programs. Through Murray’s contention we learned tha

Internationalisation of Public Relations Education

Internationalization of Public Relations Education Presentation The principle subject of the exposition is internationalization of advertising instruction. It is a serious wide subject and can be looked into and examined from various perspectives. In such manner the chose writing initially inspects global advertising ideas and furthermore an effect it has on advertising training. Subsequently, writing audit has been partitioned into the accompanying significant subjects: International advertising (IPR) and International advertising instruction (IPRE). The section will start by introducing the principle banters about universal advertising and its ideas close by with a short outline of elements impacting it. It will be trailed by a segment introducing condition of research on IPR. The conversation will at that point move to segment two universal advertising training, investigating the imperatives and difficulties for internationalization. At long last the part will sum up the key subjects and focuses distinguished. The significant piece of the writing audit centers around contemporary research, characterized as 1989-2009. Global PR A developing number of distributions report the turn of events and difficulties of the advertising in each significant landmass and district of the world (Nally, 1991, Moss et al., 1997, Moss et al., 2003, Sriramesh and Vercic, 2003b, Van Ruler and Vercic, 2004, Freitag and Stokes, 2009). This exploration alludes term worldwide PR to globalization of the calling, which is being rehearses and perceived in more nations all through the globe, while International PR alludes to the arranging and usage of projects and crusades did abroad or for universal crowd. Henceforth worldwide PR instruction alludes to the way toward embracing proficient preparing to International PR ideas and request. Advertising is still moderately new worry for the executives, despite the fact that its advanced sources can be followed as far as possible of the only remaining century (White, 1991). As per (Cutlip, 1994), a key scientist throughout the entire existence of advertising in the U.S., the main worldwide advertising office The Hamilton Wright Organization was established in 1908. Worldwide people group of experts and researchers are progressively keen on moving information, encounters, and best practices from national to transnational situations. This headway is produced by the expanding job of advertising which is driven to a great extent by the impact of new data advances and globalization (Flodin, 2003). Drawing upon this, DiStaso et al. (2009) examined the impacts of globalization, that started with the Maastricht Treaty and NAFTAA in 1992, the WTO in 1994 and asserting it had extraordinary effect on the advertising business. As indicated by Szondis (2009, p.115) Universal advertising is the arranged correspondence action of a (worldwide) association, a supra-or global foundation or government through cooperations in the objective nation which encourages the association (or government) to accomplish its approach or business goals without hurting the interests of the publics. There have been papers which introduced global PR to be basically about how to beat obstructions that are made by different societies, including language, laws or social issues, which are frequently indentified as issues (Wilcox et al., 2001), as opposed to circumstances or the indication of assorted variety. The most every now and again referenced paper which remains against IPR has been Angell (1990) attested that the difference between neighborhood nations was so incredible as to block any chance of globalization. An entirely different examination, additionally exceptionally referenced, has been given by Pavlik (1987), who as right on time as the 1980s considered IPR one of the most quickly developing zones of the calling, and one of the least comprehended. The issue with characterizing distinction among locally and globally done advertising is that there isn't sufficient research or basic evaluation. While fundamental standards don't change, the manner in which they are done from culture to culture and nation to nation, and the mentalities and qualities inserted inside those various societies or nations, are extraordinary (Wakefield, 2007b). A comparable report was led by Botan (1992, p. 157), who contended that global advertising is consistently intercultural. The current advertising collection of information, and advertising educational programs the world over, have a U.S. inclination (Sriramesh, 2002). U.S. worldview, in any case, hits with that European or non-U.S. view of advertising become a greater amount of significant worth in the twenty first century. A US educator and expert Robert Wakefield (2007b), who have been rehearsing and looking into in the territory of IPR for very nearly two decades, accepts that standards and practices of PR in Europe, stressing social job of advertising, are all the more encouraging for compelling PR in the global than the American-based PR-as-showcasing device approach. He, close by most of new PR schools, underpins standards of PR approaching out of spots other than the U.S. Hence, need and require the somewhere else hypotheses and ideas was likewise a factor for an examination in worldwide/worldwide PR. Ovaitt (1988, p.5) made a fascinating recommendation saying that it was anything but a well known thought with promoting and publicizing specialists when they began contemplating internationalization decades prior and it was not mainstream with advertising experts back to late 1980s. The thought is that what these experts accomplish professionally may be done on a worldwide premise worldwide in the feeling of accomplishing some noteworthy degree of normalization, of what is offered to clients, yet in addition how it is introduced and advanced. Advertising as a calling isn't really comprehended and polished in a similar way all around the globe. This isn't news in essence, as a few researchers (Sharpe, 1992, Vercic et al., 1996, Taylor, 2000, Rhee, 2002, Valentini, 2007) for a long time have underlined that advertising requires a worldwide comprehension of social contrasts. Various examinations (Kent and Taylor, 1999, Lee, 2005) demonstrate that advertising professionals are progressi vely required to have the option to speak with various global publics, regardless of the size of the association they are working for, or whether it is private or open, including non-benefit associations. After the International Association of Business Communicators (IABC) Excellence Study yielded an audit of standardizing standards (Grunig, 1992), Vercic et al. (1996) clarified the significance of recognizing five logical factors that impact the act of the regulating standards. Vercic, Grunig, and Grunig (Vercic et al., 1996) proposed a worldwide hypothesis of advertising that was explained by Sriramesh and Vercic (2003a, 2003b, 2009) in their Global Public Relations Handbook and by Sriramesh (2009) in a unique issue of PRism. Their worldwide advertising hypothesis endeavored to respond to the subject of whether advertising hypothesis and practice ought to be extraordinary to every nation or culture or whether it ought to be polished similarly all over the place. Creators responded to this inquiry by speculating that worldwide advertising should fall in the center among normalization and individualisation (Grunig, 2009). The hypothetical structure of Sriramesh and Vercic (2003) has b een utilized to survey the status of advertising in nations around the globe. Contextualized considers are the center segment of the worldwide advertising idea. As Vercic (2009) detailed, global PR practices ought to speak to the accepted procedures anyplace in light of their essential complexities and reach. Worldwide hypothesis is definitely not a positive hypothesis, which portrays a kind of advertising that right now is drilled wherever on the planet. Research, for example, that revealed in Sriramesh and Vercic (2003, 2009), shows that there are numerous peculiarities in advertising practice the world over that reflect social contrasts. It likewise shows that the one overall all inclusive in advertising practice is what is J. Grunig have called the press agentry/exposure model (Grunig et al., 1995)- the least compelling of the models. Or maybe, their worldwide hypothesis is a regulating hypothesis that contends that advertising will be best all through most pieces of the world ( Grunig, 2009, p.2). Stressing diverse impacts on notoriety in worldwide associations Wakefield (2007b, 2008) contends that there still is a significant differentiation among worldwide and household advertising rehearses, and that understanding those distinctions will add to better worldwide practice. All the more explicitly, late research has additionally called into inquiries of need to see how culture influences advertising. There are quantities of key examines (Grunig et al., 1995) who have composed papers explicitly regarding the matter. A comparative report was directed by Neff (1991), who has shown that financial advancement is driving advertising firms down a way requiring information on culture and language notwithstanding advertising. Maybe one of the most powerful ongoing distributions on multiculturalism in advertising instruction was delivered by (Sriramesh, 2002, Sriramesh, 2003). He has likewise detailed that advertising instruction has not stayed up with the fast globalization that has ha ppened since 1992 (Sriramesh, 2002). Sriramesh (2009) required a requirement for an increasingly keen portrayal of a large number of the conventional standards of advertising practice to suit the nearby condition, so the collection of information is progressively comprehensive and applicable to worldwide requests. Notwithstanding, there still is a space for a suspicion that not all the specialists require universal preparing and worldwide point of view. RESEARCH/CRITICS: Since the approach of the Int

Tips For Writing Persuasive Essays

Tips For Writing Persuasive EssaysAre you sick of writing all that very boring material, only to find out that your students' essays do not match up to your topics as I lay dying? Well, you can rest assured that your students will appreciate you for having planned out a persuasive essay.Why is writing a persuasive essay so hard? You could look at just about any high school and college writing assignment and see that there are plenty of different categories for topics, and each topic has several different topics associated with it. In addition, it is hard to match up different topics to essay topics as I lay dying when they are from two different courses.The types of topics that are used by colleges to include what most people think of as non-possessive topics, where the writer does not tell us anything specific about a situation, but rather explains the situation using a diagram or table. Students want to know why things happen, how things happen, or what could have happened in order to make a particular situation better.Consider, for example, the dilemma where we are in love with someone who is having an affair. On one hand, we want them to stop cheating on us, and we understand the pain they are going through. On the other hand, we would like them to get back together with us because we love them and want them to be happy.There is no specific way to write a persuasive essay that is more convincing than this, but if you plot out a thought experiment on the ideas involved, it could be very persuasive and interesting. What is more, the topic of the essay has to be something that a student can relate to, and which would make them take action or become engaged with the issue at hand.Once a student is able to find a way to relate something to a persuasive essay, and then they can begin to figure out how to connect various parts of the essay to the topic as you lay dying. By doing this, the material becomes easier to write, and the creation process of the essay has a whole new meaning to it. It no longer has to do with cold facts.Of course, the proper point of reference in writing a persuasive essay is to find something that relates to the material as you lay dying, and then convert that into a 'Thesis Statement' that offers a way to connect the different ideas together. After this, a great essay can be created!Think about this the next time you need to write a persuasive essay! Instead of just writing a list of facts, see if you can find some of those facts in a form that a student can relate to.

What Benefits Are There Of Marriage Today - 2151 Words

What benefits are there of marriage today and why do Americans continue to marry? Campbell and Wright (2010) point out, even with roughly a 50% chance of first marriages ending in divorce in the United States, marriage is still the crucial goal for most adults. The top reason given by individuals for getting married is now love (p. 331). In a life time a person will typical meet an individual, get married, have a child, and live happily ever after. In our society, these life events are now occurring in numerous orders, which is altering the traditional concept of marriage. These new trends are not necessarily wrong, but it does force counselors to respond to the changing family structure. Once marriage occurs, there are problems that†¦show more content†¦Marriage Pinsof (2002) addresses marriages as a relationship that is predicated on a mutual and voluntary commitment to a life-long, monogamous partnership. â€Å"Monogamy† refers to sexual exclusivity and means that the partners in a marriage pledge sexual fidelity as part of their commitment (p. 137). Although there is not one way to have a healthy satisfying marriage, there are some common factors that are worth highlighting as the following characteristics: investment in the well-being of the beloved, respect, admiration, sexual desire, intimacy, commitment, exclusivity, and understanding (Manning, 2007). Traditional Marriage According to Russell, Baker, and Mcnulty (2013), marital relationships can be the source of life’s most enjoyable experiences, they are also the source of one of life’s most painful experiences – infidelity. The difference between dating and marital relationships is that married individuals demonstrate higher levels of commitment (p. 244). In the past, people didn’t really marry for love. Prior to the 20th century, the most common endpoint of marriage became divorce (Pinsof, 2002). Marriage Today Since women beginning working out side out the home, and beginning to have the option to use contraception, the dynamics of marriage shifted. Baker and Emery (1993) study concluded that first, those who are about to be married have largely incorrect perceptions of the legal terms of the marriage contract as

Hester Prynne And Oedipus At Colonus And Antigone - 856 Words

Antigone Essay Taking into account her perseverance, stubbornness, and strength, Hester Prynne from The Scarlet Letter is very similar to Antigone. Both protagonists have to face moral dilemmas along with adversity from others around them. This leads to consequences either from the law, the community, or both. In Oedipus at Colonus, Antigone is essentially the guardian of her now blind father, Oedipus. She is shown to care for him deeply and be very selfless in the sense that she puts his needs before hers. Antigone tells her father â€Å"Rest your limbs here on the rough rock. For you have been sent forth on a road that is long for an old man.† By saying this, she clearly is showing compassion for her father and wants the best for him.†¦show more content†¦Both Antigone and Hester were shown to make sacrifices for their loved ones. Antigone did this by putting aside everything in her life to take care of her father, and also by disregarding the rules set in place by Creon regarding the burial of her brother. Hester did the same by attempting to live a good life for her daughter Pearl in hopes she would never have to worry about what Hester is worrying about. Both Antigone and Hester stayed strong with their will even in the face of adversity. Antigone was understandably angered when she heard the news of the treatment of her brother’s body by Creon. Antigone was so appalled by this, she decided she was going to go against Creon and the authorities and bury Creon out of her respect for him. Antigone’s sister, Ismeme, was shocked when she heard of Antigone’s plans and turned down the offer when Antigone asked her to join her. Ismeme also begged Antigone to not go through with the action because she valued her sister and did not want her to get in trouble with Creon. Despite the criticism from Ismeme and the obvious rule of the law, Antigone stood firm in her faith that her brother deserved a respectful burial. Even when Creon found out about Antigone’s actions and threatened to punish her and questioned if she knew the law, she replied â€Å"Of course I knew. Was it not publicly proclaimed?† Moreover, this shows how Antigone decided her brother was more important than the law and that she was

tda 2.2 safeguarding the welfare of children and young people

TDA 2.2: Safeguarding the welfare of children and young people 1. Know about the legislation, guidelines, policies and procedures for safeguarding the welfare of children and young people including e-safety. To be able to understand what ‘safeguarding’ means you must first understand what ‘child protection’ is. Child Protection = is the process of protecting children/young people who are suffering or who is at risk of suffering significant harm as a result of abuse or neglect. The Safeguarding of children as only has been around for the past 50years. The legislation needed to be improved by some high-profile cases such as 1973 by the death of Maria Colwell, in 1982 Tyra Henry, and Toni Dales in 1992 to just name a few.†¦show more content†¦This will defer from each school but will set out the same responsibilities of staff procedures that all must follow. These policies may be incorporated into health and safety policies or separate. These must include sections that cover the following issues of: Safeguarding and protecting, and procedures for reporting E-safety Bullying, and that including cyber-bullying. This guidance is for local authorities which includes schools that are given by the department for education (DFE). As long as schools uses this guidance they can then develop their own policies and own procedures to follow. Two of these are listed below†¦ Working together to safeguard children (2010) This is a regulation which sets out all the obligations of organisations and how they must work together to ensure the safeguarding of the children and young people. What to do if you’re worried a child is being abused (2006) In this guidance, it there to provides the best practice guidance for all those who work with children in order to safeguard their welfare. There is an appendix that is there to support with the legal publications with affecting distributing of any information. The regulation states actions to follow for anyone working with children if they are concernedShow MoreRelatedTda 2.2 Safeguarding the Welfare of Children and Young People2049 Words   |  9 PagesLorraine Bale TDA 2.2 Safeguarding the welfare of children and young people 1.1 United Nations convention protection of children’s act- when was the 1st legislation impacted. It was drawn up in 1989, but the United Kingdom decided on 16th December 1991 formally agreed to make sure that every child has the same rights listed in the convention. Signed 20th November 1989 Location New York Effective 2nd September 1990 Condition 20 ratifications Signatories 140 Parties 194 Depositary UN secretary generalRead MoreTda 2.2 Safeguarding the Welfare of Children and Young People.2245 Words   |  9 PagesTDA 2.2 Safeguarding the welfare of children and young people. Introduction Safeguarding the welfare of children and young people is a high priority in the workplace, and certain actions and procedures must be followed to ensure the safety of all children, both inside and outside of school. There are several different areas that must be addressed when considering safeguarding the welfare of children and young people, both within the school environment and the home environment. TDA 2Read MoreTda 2.2 Safeguarding the Welfare of Children and Young People2112 Words   |  9 PagesTDA 2.2: Safeguarding the Welfare of Children and Young People. L.O 1 1.1. Identify current legislation, guidelines, policies and procedures for safeguarding the welfare of children and young people. All children have the right to be kept safe and looked after. The United Nations Convention on the rights of a child (1989) is a treaty that sets out the rights and freedoms of all children in a set of 54 articles. 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There may be bite marks or cuts on the child or marks showing the outline of an object such as a belt that the child has been hit with. There may be signs of a brain injury if a child has been shaken especially with babies or smaller children. They may have a torn frenulum from having things forced into their mouths. The child may have problems with weight loss and may find it difficult to gain weight; they may have bald patches on their head from having their hair pulled. Some otherRead MoreTda 2.21843 Words   |  8 PagesTDA 2.2 Task 1 1.1 * Identify the current legislation, guidelines, policies and procedures for safeguarding the welfare of children and young people, including e-safety. These are as follows Children’s act 1989/2004 Education act 2002 ECM/EYFS E safety 2008 Human rights act Equal opportunities act Safeguarding Health and safety Disability Discrimination act/ SENDA 1.2 * Describe the roles of different agencies involved in safeguarding the welfare of children and young people. Social services-Read MoreCashe Level 2 Essay example18123 Words   |  73 PagesCACHE Qualification Specification CACHE Level 2 Certificate for the Children and Young People’s Workforce (QCF) CACHE Level 2 Certificate for the Children and Young People’s Workforce (QCF)  © CACHE 2011 Except as allowed by law, or where specified in the text, no part of this publication may be reproduced or transmitted in any form or by any means without prior permission from the Council for Awards in Care, Health and Education. CACHE has provided this Qualification Specification in MicrosoftRead MoreTDA 3.2 organisation in schools Essay3183 Words   |  13 PagesF/601/3327 TDA 3.1 Communication and professional relationships with children, young people and adults Knowledge skill 3 2 2 A/601/3326 TDA 3.2 Schools as organisations Knowledge 3 3 3 F/601/4073 TDA 3.3 Support learning activities Knowledge skill 3 4 4 A/601/4069 TDA 3.4 Promote children and young people’s positive behaviour Knowledge skill 3 3 5 H/601/4065 TDA 3.5 Develop professional relationships with children, young people and adults Read MoreTDA2.2 – 1.1 – Identify the current legislation, guidelines, policies and procedures for safeguarding the welfare of children and young people, including e-safety.4380 Words   |  15 Pagesï » ¿Kay Clark TDA2.2 – 1.1 – Identify the current legislation, guidelines, policies and procedures for safeguarding the welfare of children and young people, including e-safety. Within my workplace I am aware of the statutory and regulatory health and safety requirements for pupils, staff, families and visitors in the school. Health and safety legalisation places overall responsibility for health and safety with the employer. However, as an employee working within a school, you also have responsibilitiesRead MoreTda 2.2 Childcare Nvq Level 21248 Words   |  5 PagesTDA 2.2 Safeguarding the welfare of children and young people Different agencies involved in safeguarding the welfare of children and young people and their roles: †¢ Local safeguarding children board- they look into the death of children who have been abused or neglected. And how different professionals/agencies have dealt with it. †¢ General practitioner- Can refer to necessary agencies i.e. social services/police and they provide a report for child protection conference. †¢ National society for

CRM Software Data Stored by CRM Software

Question: Describe about the data stored by CRM software, benefits to the hotel, benefits to the guest and parameters to measure the CRM success. Answer: Introduction CRM software is a software category that includes a set of applications and software designed to help hotels, casinos, and resorts to maintain and manage data of customers, their interaction throughout the customer lifecycle. Best hotels like City Inn Hotel Ltd in Khulna, Bangladesh has an ultimate goal of improving business relationships and retaining customers to gain profit from customer satisfaction by providing them services. CRM software compiles, synchronize and manage scattered customer documents and data into a single database and utilize it for marketing and customer service. It also keeps customer and management staff in contact through email, live chat, telephone, marketing materials, and social media. Through this software, management of City Inn Hotel can keep a track of their customers and their stay and services required by them (Bang and Kim). The data stored by CRM software Communication details like customer name, their contact details- email, phone number, and address. Transaction details like time of stay, mode of payment used by the customer, and services used by the customer during the stay. Engagement details like mode of communication, customer prefersto be used by the hotel to contact them and call records made to helpdesk. Profile details like birthday, their hobbies and interest and anniversaries. Feedback details like any surveys were taken by the customer, any complaints from them or any kindof feedback provided by the customer through personal interaction with them(Haran et al.). Benefits to the hotel Provide better customer service- Staff can analyze the data provided in the CRM software and provide better services to the customer according to his liking. This will satisfy the customer and will retain him for the future also. Increase customer revenue- The old customer would like to return to the same hotel if they get the best service for them. This will generate customer revenue for the hotel. Discover new customers- CRM connects the hotel globally through the internet; online reservation gives new customers to the hotel. Help staff to attend customers- Data collected in the software help the staff to attain full data about the customer in a single click, which help them to attend the customer easily. Profit- Like any business, hotels also need good profit in the year end and retained customers, and a new one will definitely help in attaining that goal(Khan et al.). Benefits to the guest Personalized attention- Personal attention can be given to the guest by going through the details of his last stay and improve his stay altogether. Loyalty Rewards- Loyalty rewards in the form of special discount or vouchers can be given to the customers those who are loyal to the hotel and this information can be attained through the data saved in CRM software. Instant reservation- Through the internet, reservation formalities which are required to be filled can be fulfilled by the data already saved with the hotel. This saves time for the customer. Discounts or special offers- These software keep in regular touch with the customers through emails, calls and reminders, and hence they come to know about special discounts or offers provide by the City Inn Hotel and use it to their benefit. Personal touch- Wishes on their special days from the side of the hotel is automatically sent to the customer whose data are saved with it, this generates a personal touch with the customer(Josiassen, Assaf and Knezvevic). Parameters to Measure the CRM success Direct customer feedback- Customers feedback about his stay at the City Inn Hotel Khulna, Bangladesh in comparison to the last time can be the best way of knowing the success of CRM software. As they are a better judge of their individual services provided to him(Fukey Leena, Jaykumar and Issac). Customer retention- By comparing the number of customers retained by the hotel for the last year the correct statistics will come up. Finances- Increased profit and revenue generated from the staying of the customer show the true picture of CRM success. New customers- New customers attached to the hotel are also a measure of the success of CRM(Croteau and Li). Conclusion With so much of competition around, it is necessary for the management staff City Inn Hotel Khulna, Bangladesh to take steps to prove itself the best out of all. CRM certainly helps the management staff to provide best and personalized services to the customer, but also show a betterment in the services and the prices charged for it. Data collected by the staff is readily available to them through CRM which helps them to take quick actions to the customers satisfaction. It also helps in attaining new customers for the hotel and retaining the old ones(Wu and Lu). References "CRM Scorecard - CRM Performance Measurement". International Journal of Networked Computing and Advanced Information Management 2.1 (2012): 8-21. Web. Bang, Jounghae, and Min Sun Kim. "CRM Fit And Relationship Quality In Hotel Industry". IJSH 7.6 (2013): 11-22. Web. Croteau, Anne-Marie, and Peter Li. "Critical Success Factors Of CRM Technological Initiatives". Canadian Journal of Administrative Sciences / Revue Canadienne des Sciences de l'Administration 20.1 (2009): 21-34. Web. Fukey Leena, N., V. Jaykumar, and Surya Sarah Issac. "Assessing CRM Practices In Hotel Industry: A Look At The Progress And Prospects". Indian Journal of Science and Technology 8.S6 (2015): 82. Web. Haran, Murali et al. "Applying Classification Techniques To Remotely-Collected Program Execution Data". SIGSOFT Softw. Eng. Notes 30.5 (2005): 146. Web. Josiassen, Alexander, A. George Assaf, and Ljubica Knevevi. "Impact Of CRM Implementation On Hotel Efficiency: Evidence From The Slovenian Hotel Sector". Tourism Economics 18.3 (2012): 607-616. Web. Kanchan, and Aditi Sharma. "Application Of Customer Relationship Management (CRM) Practices In Hotel Industries: A Review". International Journal of BRIC Business Research 4.3 (2015): 1-6. Web. Khan, Abeer et al. "Integration Between Customer Relationship Management (CRM) And Data Warehousing". Procedia Technology 1 (2012): 239-249. Web. Sharma, Aran, and Gopalkrishnan R. Iyer. "Country Effects On CRM Success". Journal of Relationship Marketing 5.4 (2007): 63-78. Web. Steinbock, Dan. "Software Review A Sample Road Map For Analytical CRM". Journal of Database Marketing Customer Strategy Management 12.4 (2005): 362-377. Web. Venturini, Wander Trindade, and scar Gonzlez Benito. "CRM Software Success: A Proposed Performance Measurement Scale". J of Knowledge Management 19.4 (2015): 856-875. Web. Wu, Shwu-Ing, and Chien-Lung Lu. "The Relationship Between CRM, RM, And Business Performance: A Study Of The Hotel Industry In Taiwan". International Journal of Hospitality Management 31.1 (2012): 276-285. Web.