What Benefits Are There Of Marriage Today - 2151 Words

What benefits are there of marriage today and why do Americans continue to marry? Campbell and Wright (2010) point out, even with roughly a 50% chance of first marriages ending in divorce in the United States, marriage is still the crucial goal for most adults. The top reason given by individuals for getting married is now love (p. 331). In a life time a person will typical meet an individual, get married, have a child, and live happily ever after. In our society, these life events are now occurring in numerous orders, which is altering the traditional concept of marriage. These new trends are not necessarily wrong, but it does force counselors to respond to the changing family structure. Once marriage occurs, there are problems that†¦show more content†¦Marriage Pinsof (2002) addresses marriages as a relationship that is predicated on a mutual and voluntary commitment to a life-long, monogamous partnership. â€Å"Monogamy† refers to sexual exclusivity and means that the partners in a marriage pledge sexual fidelity as part of their commitment (p. 137). Although there is not one way to have a healthy satisfying marriage, there are some common factors that are worth highlighting as the following characteristics: investment in the well-being of the beloved, respect, admiration, sexual desire, intimacy, commitment, exclusivity, and understanding (Manning, 2007). Traditional Marriage According to Russell, Baker, and Mcnulty (2013), marital relationships can be the source of life’s most enjoyable experiences, they are also the source of one of life’s most painful experiences – infidelity. The difference between dating and marital relationships is that married individuals demonstrate higher levels of commitment (p. 244). In the past, people didn’t really marry for love. Prior to the 20th century, the most common endpoint of marriage became divorce (Pinsof, 2002). Marriage Today Since women beginning working out side out the home, and beginning to have the option to use contraception, the dynamics of marriage shifted. Baker and Emery (1993) study concluded that first, those who are about to be married have largely incorrect perceptions of the legal terms of the marriage contract as

Hester Prynne And Oedipus At Colonus And Antigone - 856 Words

Antigone Essay Taking into account her perseverance, stubbornness, and strength, Hester Prynne from The Scarlet Letter is very similar to Antigone. Both protagonists have to face moral dilemmas along with adversity from others around them. This leads to consequences either from the law, the community, or both. In Oedipus at Colonus, Antigone is essentially the guardian of her now blind father, Oedipus. She is shown to care for him deeply and be very selfless in the sense that she puts his needs before hers. Antigone tells her father â€Å"Rest your limbs here on the rough rock. For you have been sent forth on a road that is long for an old man.† By saying this, she clearly is showing compassion for her father and wants the best for him.†¦show more content†¦Both Antigone and Hester were shown to make sacrifices for their loved ones. Antigone did this by putting aside everything in her life to take care of her father, and also by disregarding the rules set in place by Creon regarding the burial of her brother. Hester did the same by attempting to live a good life for her daughter Pearl in hopes she would never have to worry about what Hester is worrying about. Both Antigone and Hester stayed strong with their will even in the face of adversity. Antigone was understandably angered when she heard the news of the treatment of her brother’s body by Creon. Antigone was so appalled by this, she decided she was going to go against Creon and the authorities and bury Creon out of her respect for him. Antigone’s sister, Ismeme, was shocked when she heard of Antigone’s plans and turned down the offer when Antigone asked her to join her. Ismeme also begged Antigone to not go through with the action because she valued her sister and did not want her to get in trouble with Creon. Despite the criticism from Ismeme and the obvious rule of the law, Antigone stood firm in her faith that her brother deserved a respectful burial. Even when Creon found out about Antigone’s actions and threatened to punish her and questioned if she knew the law, she replied â€Å"Of course I knew. Was it not publicly proclaimed?† Moreover, this shows how Antigone decided her brother was more important than the law and that she was

tda 2.2 safeguarding the welfare of children and young people

TDA 2.2: Safeguarding the welfare of children and young people 1. Know about the legislation, guidelines, policies and procedures for safeguarding the welfare of children and young people including e-safety. To be able to understand what ‘safeguarding’ means you must first understand what ‘child protection’ is. Child Protection = is the process of protecting children/young people who are suffering or who is at risk of suffering significant harm as a result of abuse or neglect. The Safeguarding of children as only has been around for the past 50years. The legislation needed to be improved by some high-profile cases such as 1973 by the death of Maria Colwell, in 1982 Tyra Henry, and Toni Dales in 1992 to just name a few.†¦show more content†¦This will defer from each school but will set out the same responsibilities of staff procedures that all must follow. These policies may be incorporated into health and safety policies or separate. These must include sections that cover the following issues of: Safeguarding and protecting, and procedures for reporting E-safety Bullying, and that including cyber-bullying. This guidance is for local authorities which includes schools that are given by the department for education (DFE). As long as schools uses this guidance they can then develop their own policies and own procedures to follow. Two of these are listed below†¦ Working together to safeguard children (2010) This is a regulation which sets out all the obligations of organisations and how they must work together to ensure the safeguarding of the children and young people. What to do if you’re worried a child is being abused (2006) In this guidance, it there to provides the best practice guidance for all those who work with children in order to safeguard their welfare. There is an appendix that is there to support with the legal publications with affecting distributing of any information. The regulation states actions to follow for anyone working with children if they are concernedShow MoreRelatedTda 2.2 Safeguarding the Welfare of Children and Young People2049 Words   |  9 PagesLorraine Bale TDA 2.2 Safeguarding the welfare of children and young people 1.1 United Nations convention protection of children’s act- when was the 1st legislation impacted. It was drawn up in 1989, but the United Kingdom decided on 16th December 1991 formally agreed to make sure that every child has the same rights listed in the convention. Signed 20th November 1989 Location New York Effective 2nd September 1990 Condition 20 ratifications Signatories 140 Parties 194 Depositary UN secretary generalRead MoreTda 2.2 Safeguarding the Welfare of Children and Young People.2245 Words   |  9 PagesTDA 2.2 Safeguarding the welfare of children and young people. Introduction Safeguarding the welfare of children and young people is a high priority in the workplace, and certain actions and procedures must be followed to ensure the safety of all children, both inside and outside of school. There are several different areas that must be addressed when considering safeguarding the welfare of children and young people, both within the school environment and the home environment. TDA 2Read MoreTda 2.2 Safeguarding the Welfare of Children and Young People2112 Words   |  9 PagesTDA 2.2: Safeguarding the Welfare of Children and Young People. L.O 1 1.1. Identify current legislation, guidelines, policies and procedures for safeguarding the welfare of children and young people. All children have the right to be kept safe and looked after. The United Nations Convention on the rights of a child (1989) is a treaty that sets out the rights and freedoms of all children in a set of 54 articles. 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These are as follows Children’s act 1989/2004 Education act 2002 ECM/EYFS E safety 2008 Human rights act Equal opportunities act Safeguarding Health and safety Disability Discrimination act/ SENDA 1.2 * Describe the roles of different agencies involved in safeguarding the welfare of children and young people. Social services-Read MoreCashe Level 2 Essay example18123 Words   |  73 PagesCACHE Qualification Specification CACHE Level 2 Certificate for the Children and Young People’s Workforce (QCF) CACHE Level 2 Certificate for the Children and Young People’s Workforce (QCF)  © CACHE 2011 Except as allowed by law, or where specified in the text, no part of this publication may be reproduced or transmitted in any form or by any means without prior permission from the Council for Awards in Care, Health and Education. CACHE has provided this Qualification Specification in MicrosoftRead MoreTDA 3.2 organisation in schools Essay3183 Words   |  13 PagesF/601/3327 TDA 3.1 Communication and professional relationships with children, young people and adults Knowledge skill 3 2 2 A/601/3326 TDA 3.2 Schools as organisations Knowledge 3 3 3 F/601/4073 TDA 3.3 Support learning activities Knowledge skill 3 4 4 A/601/4069 TDA 3.4 Promote children and young people’s positive behaviour Knowledge skill 3 3 5 H/601/4065 TDA 3.5 Develop professional relationships with children, young people and adults Read MoreTDA2.2 – 1.1 – Identify the current legislation, guidelines, policies and procedures for safeguarding the welfare of children and young people, including e-safety.4380 Words   |  15 Pagesï » ¿Kay Clark TDA2.2 – 1.1 – Identify the current legislation, guidelines, policies and procedures for safeguarding the welfare of children and young people, including e-safety. Within my workplace I am aware of the statutory and regulatory health and safety requirements for pupils, staff, families and visitors in the school. Health and safety legalisation places overall responsibility for health and safety with the employer. However, as an employee working within a school, you also have responsibilitiesRead MoreTda 2.2 Childcare Nvq Level 21248 Words   |  5 PagesTDA 2.2 Safeguarding the welfare of children and young people Different agencies involved in safeguarding the welfare of children and young people and their roles: †¢ Local safeguarding children board- they look into the death of children who have been abused or neglected. And how different professionals/agencies have dealt with it. †¢ General practitioner- Can refer to necessary agencies i.e. social services/police and they provide a report for child protection conference. †¢ National society for

CRM Software Data Stored by CRM Software

Question: Describe about the data stored by CRM software, benefits to the hotel, benefits to the guest and parameters to measure the CRM success. Answer: Introduction CRM software is a software category that includes a set of applications and software designed to help hotels, casinos, and resorts to maintain and manage data of customers, their interaction throughout the customer lifecycle. Best hotels like City Inn Hotel Ltd in Khulna, Bangladesh has an ultimate goal of improving business relationships and retaining customers to gain profit from customer satisfaction by providing them services. CRM software compiles, synchronize and manage scattered customer documents and data into a single database and utilize it for marketing and customer service. It also keeps customer and management staff in contact through email, live chat, telephone, marketing materials, and social media. Through this software, management of City Inn Hotel can keep a track of their customers and their stay and services required by them (Bang and Kim). The data stored by CRM software Communication details like customer name, their contact details- email, phone number, and address. Transaction details like time of stay, mode of payment used by the customer, and services used by the customer during the stay. Engagement details like mode of communication, customer prefersto be used by the hotel to contact them and call records made to helpdesk. Profile details like birthday, their hobbies and interest and anniversaries. Feedback details like any surveys were taken by the customer, any complaints from them or any kindof feedback provided by the customer through personal interaction with them(Haran et al.). Benefits to the hotel Provide better customer service- Staff can analyze the data provided in the CRM software and provide better services to the customer according to his liking. This will satisfy the customer and will retain him for the future also. Increase customer revenue- The old customer would like to return to the same hotel if they get the best service for them. This will generate customer revenue for the hotel. Discover new customers- CRM connects the hotel globally through the internet; online reservation gives new customers to the hotel. Help staff to attend customers- Data collected in the software help the staff to attain full data about the customer in a single click, which help them to attend the customer easily. Profit- Like any business, hotels also need good profit in the year end and retained customers, and a new one will definitely help in attaining that goal(Khan et al.). Benefits to the guest Personalized attention- Personal attention can be given to the guest by going through the details of his last stay and improve his stay altogether. Loyalty Rewards- Loyalty rewards in the form of special discount or vouchers can be given to the customers those who are loyal to the hotel and this information can be attained through the data saved in CRM software. Instant reservation- Through the internet, reservation formalities which are required to be filled can be fulfilled by the data already saved with the hotel. This saves time for the customer. Discounts or special offers- These software keep in regular touch with the customers through emails, calls and reminders, and hence they come to know about special discounts or offers provide by the City Inn Hotel and use it to their benefit. Personal touch- Wishes on their special days from the side of the hotel is automatically sent to the customer whose data are saved with it, this generates a personal touch with the customer(Josiassen, Assaf and Knezvevic). Parameters to Measure the CRM success Direct customer feedback- Customers feedback about his stay at the City Inn Hotel Khulna, Bangladesh in comparison to the last time can be the best way of knowing the success of CRM software. As they are a better judge of their individual services provided to him(Fukey Leena, Jaykumar and Issac). Customer retention- By comparing the number of customers retained by the hotel for the last year the correct statistics will come up. Finances- Increased profit and revenue generated from the staying of the customer show the true picture of CRM success. New customers- New customers attached to the hotel are also a measure of the success of CRM(Croteau and Li). Conclusion With so much of competition around, it is necessary for the management staff City Inn Hotel Khulna, Bangladesh to take steps to prove itself the best out of all. CRM certainly helps the management staff to provide best and personalized services to the customer, but also show a betterment in the services and the prices charged for it. Data collected by the staff is readily available to them through CRM which helps them to take quick actions to the customers satisfaction. It also helps in attaining new customers for the hotel and retaining the old ones(Wu and Lu). References "CRM Scorecard - CRM Performance Measurement". International Journal of Networked Computing and Advanced Information Management 2.1 (2012): 8-21. Web. Bang, Jounghae, and Min Sun Kim. "CRM Fit And Relationship Quality In Hotel Industry". IJSH 7.6 (2013): 11-22. Web. Croteau, Anne-Marie, and Peter Li. "Critical Success Factors Of CRM Technological Initiatives". Canadian Journal of Administrative Sciences / Revue Canadienne des Sciences de l'Administration 20.1 (2009): 21-34. Web. Fukey Leena, N., V. Jaykumar, and Surya Sarah Issac. "Assessing CRM Practices In Hotel Industry: A Look At The Progress And Prospects". Indian Journal of Science and Technology 8.S6 (2015): 82. Web. Haran, Murali et al. "Applying Classification Techniques To Remotely-Collected Program Execution Data". SIGSOFT Softw. Eng. Notes 30.5 (2005): 146. Web. Josiassen, Alexander, A. George Assaf, and Ljubica Knevevi. "Impact Of CRM Implementation On Hotel Efficiency: Evidence From The Slovenian Hotel Sector". Tourism Economics 18.3 (2012): 607-616. Web. Kanchan, and Aditi Sharma. "Application Of Customer Relationship Management (CRM) Practices In Hotel Industries: A Review". International Journal of BRIC Business Research 4.3 (2015): 1-6. Web. Khan, Abeer et al. "Integration Between Customer Relationship Management (CRM) And Data Warehousing". Procedia Technology 1 (2012): 239-249. Web. Sharma, Aran, and Gopalkrishnan R. Iyer. "Country Effects On CRM Success". Journal of Relationship Marketing 5.4 (2007): 63-78. Web. Steinbock, Dan. "Software Review A Sample Road Map For Analytical CRM". Journal of Database Marketing Customer Strategy Management 12.4 (2005): 362-377. Web. Venturini, Wander Trindade, and scar Gonzlez Benito. "CRM Software Success: A Proposed Performance Measurement Scale". J of Knowledge Management 19.4 (2015): 856-875. Web. Wu, Shwu-Ing, and Chien-Lung Lu. "The Relationship Between CRM, RM, And Business Performance: A Study Of The Hotel Industry In Taiwan". International Journal of Hospitality Management 31.1 (2012): 276-285. Web.